FAQ
What do I need to get started?
A computer with a microphone and an internet connection. Create an account, sign in, and you can start your first recording in minutes.
Do I need any special equipment?
No. MediPencil works with the built-in microphone on your laptop or desktop. For the best accuracy, especially in noisy rooms, we recommend an external microphone.
Which specialties are supported?
Internal Medicine, Family Medicine/General Practice, Pediatrics, Ophthalmology, Otorhinolaryngology (ENT), Dermatology, Plastic Surgery, Urology, Orthopedics, Radiology, Gynecology, Dentistry, Nursing and Counseling.
Which languages are supported?
MediPencil currently supports English, Finnish and Korean. We are actively working to add more languages.
Is my voice data stored?
No. Recordings are used only to create your notes. Each recording is deleted as soon as conversion to text is complete, and never kept longer than 4 hours.
Is my data used to train AI models?
No. Your recordings and notes are never used to train AI models, and are never shared with third parties or used for any purpose other than providing the service to you.
Do I need my patient’s consent to record?
You are responsible for informing each patient and obtaining their consent before every recording, in line with the laws that apply to you.
Do you offer plans for hospitals and clinics?
Yes. Our Enterprise plan supports multiple users under one organization and can be deployed on-premise. Everything runs within your hospital’s own infrastructure, so patient data never leaves your premises. Contact us at contact@medipencil.com to learn more.
Is there a free trial?
Yes. You can try MediPencil free for 3 days, with no payment and no card details required. Just create an account and start recording. When the trial ends, you can choose a plan if you’d like to continue.